Rule for Fostering a Culture of Positive Change at Thyme Machine Cafe

Rachid Akiki, MD, MBA
2 min readAug 7, 2023
  1. Recognize the Stage of Change: Understand that not everyone is ready for feedback. Ensure you identify whether their “light” is green (ready for feedback) or red (not ready).

Example: If an employee is speaking positively about wanting to learn a new skill, their light may be green. If they seem hesitant, their light might be red.

2. Preserve Autonomy: Never force change upon someone. Recognize and respect their freedom to make decisions.

Example: When suggesting a new way to prepare manouche, say, “I think this method could be more efficient, but it’s up to you how you want to try it.”

3. Highlight Natural Consequences: Help them realize the long-term impacts of their actions or decisions.

Example: If an employee consistently shows up late, ask, “How do you think your tardiness affects the team’s morale and our service delivery?”

4. Reward Positive Behavior: Recognize and praise when someone does something right, even if it’s a small change from their usual behavior.

Example: If an employee who typically works solo helps a colleague, send a message saying, “I noticed you helped out today. Great teamwork!”



Rachid Akiki, MD, MBA

Decentralizing healthcare 🚀 Medical Doctor turned Serial Entrepreneur. Boston & Miami-based. Studied physics, medicine, radiology, & business. Always Learning