Rule for Fostering a Culture of Positive Change at Thyme Machine Cafe
- Recognize the Stage of Change: Understand that not everyone is ready for feedback. Ensure you identify whether their “light” is green (ready for feedback) or red (not ready).
Example: If an employee is speaking positively about wanting to learn a new skill, their light may be green. If they seem hesitant, their light might be red.
2. Preserve Autonomy: Never force change upon someone. Recognize and respect their freedom to make decisions.
Example: When suggesting a new way to prepare manouche, say, “I think this method could be more efficient, but it’s up to you how you want to try it.”
3. Highlight Natural Consequences: Help them realize the long-term impacts of their actions or decisions.
Example: If an employee consistently shows up late, ask, “How do you think your tardiness affects the team’s morale and our service delivery?”
4. Reward Positive Behavior: Recognize and praise when someone does something right, even if it’s a small change from their usual behavior.
Example: If an employee who typically works solo helps a colleague, send a message saying, “I noticed you helped out today. Great teamwork!”
